RETURN POLICY
At Oceangirl‰, we strive to provide you with high quality products. If you're not completely satisfied with your purchase, you can return it to us within 15 days of delivery. All orders are subject to a 25% restocking fee. If you received an item in error, we'll gladly pay for the return shipping cost and waive the restocking fee.
Please note that we are unable to exchange items. If the product you received is damaged, defective or the wrong item, Notify us of your problem or to obtain a RA (Return Authorization) number. If you receive a RA number, you'll need to place it on the outside of your returned item so we'll know when and why its been received at our warehouse.
We cannot accept returns of certain items, including:
» Any Closeout item.
» Special Order Items
In addition, we cannot issue a refund for the return of certain items, including:
» Any item that has obvious signs of use.
» Any item that is not in its original condition, is damaged, or is missing parts.
» Items returned without a Return Authorization Number.
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